Over the past year the number of Windows 10-based laptops that feature biometric hardware has been growing steadily, along with the market for biometric authentication solutions. Windows Hello is a biometric authentication system that debuted in Windows 10 that allows Windows devices that have either a fingerprint scanner or facial recognition capabilities to use them to authenticate, as a replacement for traditional password or PIN security. The prompt will ask if the user would prefer to use Windows Hello rather than enter in the card’s CVC number. Once the feature has been enabled the user should get a prompt every time they select a card to make a payment within the browser. From there it should just be a matter of toggling the switch next to the Windows Hello option. Click on your profile and choose Sign out from the context menu.To enable the feature - which requires a Windows 10 device - users need to go to the Settings menu in the Chrome browser and select the Payment Methods submenu.
As such, signing out and into your Microsoft account can help fix this problem. If everything's fine with the camera and fingerprint sensor, there might be a temporary glitch in your Microsoft account. Give the fingerprint scanner and your finger a good clean and try again. Any trace of grime or liquid on either the sensor or your finger can interfere with fingerprint recognition. If the fingerprint recognition system isn't working, you must check the fingerprint sensor for any dirt. You must sit at a perfect distance so the camera can easily recognize your face. Also, ensure you are not sitting too far away from the system. Make sure the camera isn't blocked by any kind of privacy shutter.
If you are using facial recognition to log in to the system, double-check that your camera is working alright.
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